HSBC branch at Aztec West to close in August

Notice announcing closure of the HSBC branch at Aztec West, Bristol.

The HSBC branch on the Aztec West Business Park is to close in August, it has been announced.

The facility, which currently opens 9.30am to 3.30pm Monday to Friday only, will close permanently at 3pm on Friday 29th August.

Accounts currently held at Aztec West will be transferred to the bank’s Filton branch, three miles away. The next closest HSBC branches are at Westbury-on-Trym and Thornbury.

A message sent to customers explained:

“At HSBC, we are constantly evolving and developing our services. And with the growth of telephone and internet banking in recent years, this has naturally resulted in some branches being used less often. Therefore after careful consideration, we have taken the difficult decision to close our branch at Unit 6, Aztec Centre, Aztec West, Almondsbury, Bristol BS32 4TD as of 3pm on Friday 29 August 2014.”

“As of this date, accounts held at Bristol, Aztec West branch will be managed by the HSBC branch at 27 Gloucester Road North, Filton, Bristol BS7 0SQ, which is the nearest HSBC branch and cash machine to Bristol, Aztec West branch. Other nearby alternative branches and HSBC cash machines are at 11 Canford Lane, Westbury-on-Trym, Bristol BS9 3DE and 23 High Street, Thornbury, Bristol BS35 2AE.”

The Journal understands that staff currently employed at Aztec West will be redeployed to other HSBC branches in the area.

The closure will leave the thousands of people employed on the business park without an on-site cash machine (ATM), although it is believed that the park’s management company is looking into the possibility of providing one through an alternative operator.

Other bank and building society branches in the Patchway area include Barclays, Lloyds TSB and Coventry Building Society, all located on Gloucester Road, near the Callicroft Road junction.

Related link: Banks and Building Societies in Patchway (The Journal)


  1. That’s too bad. I have been using this branch since around 2002. Very friendly people work there and the location is so convinient. Shame.

  2. Sad to hear, as it must be a useful resource in Aztec West.

    The decision is understandable in a way I suppose. When working in Aztec West in the past I did use it as a quick way to get cash to buy lunch.

    I hope any provision of an ATM will be one that doesn’t charge a fee.

  3. The wretched cash machine always has a “sorry, this machine cannot serve you at the moment” message on it.

    A 24 hour unit should operate 24 hours a day, surely?

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